FRAUD ALERT – Fraudsters are spoofing local bank numbers and pretending to be a bank employee to trick you into giving them your Debit Card information and Digital Banking login credentials. Community Bank Employees will NEVER ask for your Debit Card information or Digital Banking login credentials to verify a transaction! The bank will never ask you for your Debit Card #, expiration date, CVV code or your online banking login credentials or MFA (Multi-Factor Authentication) code or number. DO NOT provide this information to anyone claiming to “help” you with unauthorized account transactions or attempting to login to your Digital Banking and DO NOT click on a link or photograph in a text message or email you are not expecting! If you suspect fraud, hang up and call us immediately at 304-485-7991.
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Please examine your credit card statements carefully for any charges that you may not have authorized. If there are questionable charges on your account, it is important that you notify us within 60 days of the statement on which these charges appear, as there are time constraints for disputed charges. We are constantly monitoring our Community Bank credit card accounts for questionable activity. Your protection is our major concern.
If you are planning to travel outside the United States, please contact a Bankcard representative at 304-485-7991. For security reasons, some foreign countries may be blocked or have certain restrictions.
To report a lost or stolen Community Bank
Credit Card, contact:
Erica Campbell
(304) 420-5572
ecampbell@communitybankpkbg.com
Credit Cards are subject to credit approval
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