Business Fraud Community Bank Parkersburg

Business fraud is very real, and we’re here to help you stay educated and up to date on ways to protect yourself and your business.

IMPORTANT!

Community Bank employees will NEVER ask for your debit card information, Digital Banking login credentials or MFA code to verify transactions. We will never call and ask for your full account numbers.

REPORT BANK FRAUD

If you suspect account or debit card fraud, call Community Bank at (304) 485-7991 or visit a branch immediately.

Locate Us

Prevent Unauthorized Checks from Clearing with Positive Pay

Our Positive Pay service ensures that only authorized payments are processed, by comparing checks presented for payment with a digital file of issued checks from your company and letting you decide whether to pay any exceptions.

Defining Common Scams

Fraudsters rely on urgency, fear and impersonation. Here are a few of the most common business scams today.

Business Email Compromise (BEC)

Also known as Email Account Compromise (EAC), this scam centers on fraudulent emails that appear to come from a known source.

Check Fraud

When someone uses, alters, forges or creates checks to withdraw money from a company’s bank account. Criminals can even steal an existing check, chemically remove the ink, leaving a signature and then rewrite the check to themselves for any amount.

ACH and Wire Fraud

Criminals find ways to initiate unauthorized Automated Clearing House (ACH) or wire transactions from a business bank account.

Vendor, Payment or Payroll Fraud

Occurs when someone, internal or external, manipulates a company’s payment or payroll system to receive or redirect unauthorized payments.

Government and Business Impersonators

Happens when criminals pose as representatives of government agencies, vendors or trusted partners – usually intending to pressure the business into making payments or sharing sensitive information.

Cyberattacks

Consider it a digital break-in intended to steal information, disrupt operations or use the access to commit financial fraud. Reducing the risk of a cyberattack involves up-front work, consistent monitoring and ongoing awareness. For comprehensive cybersecurity information, visit the Federal Trade Commission website.

6 Things Your Business Can Do to Avoid Fraud

Complete a comprehensive security review each year. Get started by downloading and completing our free Business Security Review Checklist.
Stay informed of common types of business fraud! Criminals are getting more savvy each day. Know what to watch for.
Confirm any email, text or phone requests to change vendor or payee information by calling the requestor’s known, verified phone number. If it doesn’t feel right or sounds too good to be true, check before acting.
Turn on all account and credit card alerts, including those available to you in Community Bank Business Online Banking.
Keep all contact information with Community Bank and credit card holders up to date so you can be reached if fraud is suspected.
Review your business account activity on a regular basis. Watch for unusual activity.

How Community Bank is Protecting You

Fighting Payment Fraud

Our Positive Pay service looks to match up details for payments presented with the details provided when the payment was issued.
Positive Pay gives you the control to pay or reject reviewed payments that don’t match your records.

Account Alerts

Get a security alert if someone changes your Digital Banking information, tries to change your security question or access your accounts.
Set up notifications* to know when deposits, checks, withdrawals or transfers post to your account.

Safeguarding Your Information

Complete privacy controlled through identification codes, secondary authentication and passwords.
256-bit Secure Sockets Layer (SSL) encryption protects information online.

Debit Card Monitoring

We encourage you to monitor your card transactions for suspicious events through our Digital Banking tools.
If your debit card is lost, stolen or if you suspect fraud, please call (304) 485-7991 and follow the prompts to report this activity.

Resources and Support

Federal Reporting and Education

FBI Internet Crime Complaint Center at www.ic3.gov.
FTC Fraud Reporting and Education at www.reportfraud.ftc.gov.
IRS: If you suspect tax or EIN fraud, contact the IRS business line at 800-829-4933.

Business Credit Bureaus

To monitor and protect your business credit, check multiple sources on a regular basis:

Dunn and Bradstreet (D&B)
Experian Business
Equifax Business

We’re here to help!

REMEMBER! Community Bank employees will NEVER ask for your Debit Card Information, Digital Banking login credentials or MFA code to verify transactions. DO NOT provide your personal information to anyone claiming to help you with unauthorized transactions. DO NOT click on a link or photograph in a text message or email you are not expecting. Call us immediately if you suspect fraud, (304) 485-7991.

*Community Bank does not charge for Mobile Banking, but your mobile service may charge for text messaging and/or web access. Be sure to check your service provider for data rates.

Mitigating Business Fraud