FRAUD ALERT – Fraudsters are spoofing local bank numbers and pretending to be a bank employee to trick you into giving them your Debit Card information and Digital Banking login credentials. Community Bank Employees will NEVER ask for your Debit Card information or Digital Banking login credentials to verify a transaction! The bank will never ask you for your Debit Card #, expiration date, CVV code or your online banking login credentials or MFA (Multi-Factor Authentication) code or number. DO NOT provide this information to anyone claiming to “help” you with unauthorized account transactions or attempting to login to your Digital Banking and DO NOT click on a link or photograph in a text message or email you are not expecting! If you suspect fraud, hang up and call us immediately at 304-485-7991.
Mobile Wallet* is a virtual wallet app (e.g. Apple Pay®, Samsung Pay® and Google Pay™) that allows you to store information from your credit cards, coupons, loyalty cards, and your Community Bank debit card on your smartphone.
Mobile Wallet offers a safe and easy way to make purchases in-store or online, without having to carry cash or physical cards.
You can use Mobile Wallet at more than a million stores across the U.S. and this number is growing all the time. Look for this symbol when you’re ready to check out 
. You can even use it for online purchases, which will eliminate having to enter all your card information which reduces your exposure to fraud.
Mobile Wallet has protection built in (such as a PIN, face recognition, thumbprint, etc.) and use random payment codes that change with every transaction, so even if your phone is stolen, the cards in the Mobile Wallet won’t be accessed. As an extra precaution, you can go to Apple, Google or Samsung’s website, and put your phone in LOST mode.
Download a Mobile Wallet app compatible with your smartphone (if it is not already built into your device). There are no sign-up fees or monthly service charges, and it works with Apple Pay®, Samsung Pay® or Google Pay™. Select to add cards from the menu and follow the instructions.
Interested in more digital, online and mobile banking features?
Questions? We’re here to help!
Apple Pay is a trademark of Apple Inc. Samsung Pay is a trademark of Samsung Electronics Co., Ltd, Google Pay is a trademark of Google LLC.
*There are no sign-up fees or monthly service charges, but standard charges from your cell phone providers may apply.
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