FRAUD ALERT – Fraudsters are spoofing local bank numbers and pretending to be a bank employee to trick you into giving them your Debit Card information and Digital Banking login credentials. Community Bank Employees will NEVER ask for your Debit Card information or Digital Banking login credentials to verify a transaction! The bank will never ask you for your Debit Card #, expiration date, CVV code or your online banking login credentials or MFA (Multi-Factor Authentication) code or number. DO NOT provide this information to anyone claiming to “help” you with unauthorized account transactions or attempting to login to your Digital Banking and DO NOT click on a link or photograph in a text message or email you are not expecting! If you suspect fraud, hang up and call us immediately at 304-485-7991.
Internet banking is a convenient, easy way to conduct financial transactions. Using the internet also has the risk of cyber-attacks and fraud. At Community Bank, we’re minimizing your exposure to these risks with our internal safeguards. You can add another layer of security for your personal and financial information by doing these 5 things:
Statistics show that one of the most effective ways to dramatically reduce fraud is to implement Two-Factor or Multi-Factor Authentication. Adding just one step to access your information adds a significant barrier against fraudster access.
For more information on best practices, the Federal Trade Commission has numerous resources on identity theft and online security.
Business owners need to protect both customer and company financial information as well as protect transactions from fraud and identity theft. Here are 4 action steps every company can take to help reduce cyber-risk:
Statistics show that one of the most effective ways to dramatically reduce fraud is to implement Two-Factor or Multi-Factor Authentication. Adding just one step to access your information adds a significant barrier against fraudster access.
Go to the Federal Trade Commission for more information and resources about cybersecurity for small businesses.
From all of us at Community Bank, we want you to know we will never email, call, or otherwise ask you for your username, password, or other electronic banking credentials. If you become aware of suspicious account activity, you should immediately contact the authorities and contact us at (304) 485-7991.
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